Produce a promotional video highlighting their excellence in care, staff, and facility. Support with a marketing CD that linked customers back to their web site for additional information.
Increase ratio of private pay customer's vs Medicare customers while maintaining full capacity. All on-stage talent was St. Ann's Home residents.
By broadening St. Ann's Home's audience to include the next generation, the ratio of private pay customers vs. Medicare customers increased by 10% in the first six months.